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Frequently Asked Questions

Have Questions About Flooring?

We’re here for you.

Here are some of our most frequently asked questions about flooring. If you still have questions or are ready for a quote, call us at (844) 733-5667. 

Why Choose Laminate Flooring?
  • Laminate flooring is available in planks or tiles with several different finishes.
  • It is susceptible to moisture and therefore is not a good choice for kitchens, bathrooms, laundry rooms or basements unless you're diligent about cleaning up spills & splashes.
  • Laminate could be a good choice for you if you have a tight budget, only intend to stay in your home less than one year, or if your home is not high traffic.
  • To maintain laminate flooring: Use a broom or vacuum with soft-bristles to collect pet hair and dust. Clean with laminate-specific products. Remember that excess moisture from a mop or steam cleaner can cause the laminate to buckle.
What’s the Difference Between Laminate and Luxury Vinyl?

Laminate and vinyl both can have a wood-look, but the manufacturing process of vinyl makes it look AND feel remarkably like real wood. Another difference is that even the best laminate flooring is vulnerable to moisture damage while luxury vinyl planks are 100% waterproof and can be installed in any room without worry about moisture or splashes. Laminate is made with a photographed paper finish on a pressboard core so it can peel, dent and bubble. Luxury vinyl, on the other hand is durable under pet claws, toys and even the heaviest traffic.

Why Choose Luxury Vinyl Plank Flooring?
  • Luxury vinyl plank look and feels like hardwood, but is a fraction of the cost, making it the smartest flooring option.
  • Vinyl is 100% waterproof. It can handle moisture, splashes and drips.
  • Install it any room in your house: kitchens, bathrooms, laundry rooms, living rooms, dining rooms, bedrooms, over slabs of concrete and in basements.
  • Luxury vinyl planks is an affordable alternative to hardwood. Constructed at the highest standards, it is designed for homes but built to withstand the demands of a commercial environment.
  • The comfort layer of our luxury vinyl planks offers sonic cell insulation for noise reduction, cushioning, and warmth underfoot.
  • The comfort layer of our luxury vinyl planks offers sonic cell insulation for noise reduction, cushioning, and warmth underfoot.
  • Don't worry about stains, scuffs, dents or scratches. Our Smart Choice floors are perfect for today's busy homes with children, pets, and heavy traffic areas.
What's the Best Flooring For Pets?

Luxury vinyl is perfect for households with pets. Its waterproof properties make the clean up of accidents a breeze. Vinyl is also softer underfoot with a bit of a grip in the wear layer to keep Fido's feet from slipping. While both laminate and hardwood with scratch, dent and gouge, vinyl is almost indestructible.

What’s the Difference Between Hardwood and Vinyl Flooring?

Hardwood flooring is a beautiful option if your seeking a timeless look AND you don't have a very busy household, vinyl flooring is great for high traffic, pets and children. The ease at which hardwood can scratch and its lack of ability to repel moisture is a downfall unlike luxury vinyl which is 100% waterproof. Cost is also something to consider, hardwood is roughly 2/3 more expensive than vinyl and it has to be refinished regular which is messy and expensive.

Why Choose Hardwood Flooring?
  • Hardwood floors are durable if you do not have an active household. Hardwood is prone to scratching, denting, and scuffing, and will need to be refinished regularly.
  • Solid hardwood can be sanded and refinished multiple times, and engineered hardwood can be sanded and refinished up to two times depending on the thickness.
  • Because it is real wood, hardwood flooring is affected by fluctuations in temperature and humidity, making it not ideal for basements, bathrooms, or kitchens.
  • Many people prefer the aged look of a hardwood floor, though over time the surface becomes dull, scratched, and water stained. Solid wood floors can be sanded and refinished multiple times, but the process can be expensive and messy.
  • If you’re on a budget, when it comes to installation, labor, and materials costs, again, wood flooring is the most expensive flooring option.

Why Choose Refloor to Update Your Flooring?

  • Shop At Home: We bring the store to you.
  • All-Inclusive Estimates: Guaranteed lowest installed price & no hidden fees.
  • Easy Financing: We have a financing option to fit any budget.
  • Fast & Hassle-Free Installation: We install on your schedule.
  • Lifetime Guarantee: Love your floors for life!
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What are our customers saying? Check out these customer testimonials:

  • I was in need of new flooring for my house. I saw the ad on the TV. I couldn't get the jingle out of my head. I called and it was exactly as advertised. Great company. My home floor looks beautiful. I would refer them to anyone. - Ryan R.
  • My floors came out gorgeous. The crew from Refloor, from start to finish was outstanding! They were on time, reviewed my concerns before starting and worked nonstop. Their workmanship was so well done, it exceeded my expectations. They also cleaned up beautifully. - Auberon M.
  • Great professional service. Crew was in and out and we are very happy with our choice. - Joe
  • The installer, Nick, was excellent! He was friendly, knowledgeable, clean and efficient. I had large furniture that I couldn’t move and he did it without complaint and little effort. I would recommend Nick to anyone. - Tammy L.
  • Nick and his team did a wonderful job of installing y new ReFloor! The material and the install were 5 stars! - Tim T.
  • I highly recommend this company! My Refloors look fabulous and the price was right - Alene F.