REFLOOR $25,000 FLOOR MAKEOVER SWEEPSTAKES — OFFICIAL RULES

NO PURCHASE NECESSARY TO ENTER OR WIN. A PURCHASE OR PAYMENT WILL NOT INCREASE YOUR CHANCES OF WINNING.

Void where prohibited by law. Subject to all applicable federal, state, and local laws and regulations.

SWEEPSTAKES PERIOD

The Refloor $25,000 Floor Makeover Sweepstakes (“Sweepstakes”) begins on September 20, 2025 at 12:00:01 AM Eastern Time (ET) and ends on December 31, 2025 at 11:59:59 PM ET (“Sweepstakes Period”). Refloor’s server is the official timekeeping device for this promotion.

SPONSOR

Refloor, LLC, 1960 Research Drive, Suite 300, Troy, MI 48083 (“Sponsor”).

ELIGIBILITY

Open to legal residents of the United States who are 18 years or older and homeowners at the time of entry. The home must be located in a serviceable area where Refloor is licensed and permitted to install flooring. To confirm whether the home is located in a serviceable area, entrants may contact Sponsor by email at lifetimefloors@refloor.com or by mail at 1960 Research Drive, Suite 300, Troy, MI 48083 during the Sweepstakes Period. The home must also be in suitable condition for installation (e.g., free from water damage, mold, or structural issues), as determined by Sponsor. Employees, officers, directors, and immediate family members of Sponsor and its affiliates are not eligible to enter or win. All entrants must agree to these Official Rules.

HOW TO ENTER

During the Sweepstakes Period, enter by:

• Visiting https://refloor.com/sweepstakes/ and completing the online entry form;

• Completing an entry form at a home show or other Refloor-sponsored event and placing it in the provided drop box; or

• Mailing a 3" × 5" card with your name, complete mailing address, phone number, and the words “Refloor $25,000 Floor Makeover Sweepstakes Entry” to: Refloor, 1960 Research Drive, Suite 300, Troy, MI 48083. Mailed entries must be postmarked by December 15, 2025.

Limit one (1) entry per household. All entries become the property of Sponsor and will not be acknowledged or returned.

PRIZE

One (1) grand prize winner will receive up to $25,000 in professionally installed Refloor flooring products. Retail value includes materials and installation. Installation must take place at the address on the winning entry form. Any repairs or preparation deemed necessary by Sponsor for proper installation must be completed by the winner at their expense prior to installation. Installation must be completed by Refloor or its designees within six (6) months of the date the grand prize winner is notified, as documented by Sponsor. All installation work is subject to the terms and conditions of Sponsor’s standard installation guidelines. As a condition of accepting the grand prize, the winner must timely execute and be bound by all of the terms of Refloor’s standard residential home improvement contract or purchase order for the applicable goods and services, as required under applicable state law.

If the grand prize winner has previously purchased from Refloor, they may choose: (i) the grand prize floor makeover described above; or (ii) a refund equal to double the amount the winner previously paid to Refloor, up to a maximum of $25,000. For avoidance of doubt, a grand prize winner who has not previously purchased from Refloor is only eligible to receive the grand prize floor makeover, not a cash or refund alternative.

ODDS OF WINNING, WINNER SELECTION, AND NOTIFICATION

One grand prize winner will be selected in a random drawing conducted on or about January 5, 2026, at Sponsor’s offices located at 1960 Research Drive, Suite 300, Troy, MI 48083. Odds of winning depend on the number of eligible entries received during the Sweepstakes Period. The potential grand prize winner will be notified via phone and email and must complete an Affidavit of Eligibility, Liability Release, and Publicity Consent within 14 days of notification in order to claim the prize. Sponsor shall make four (4) total notification attempts by phone and email within three (3) business days following the drawing. If no response is received within seven (7) days after the final notification attempt, which will be made via email, the potential grand prize winner will be disqualified and will forfeit the grand prize. If the potential grand prize winner cannot be contacted or fails to comply with these Official Rules, an alternate will be randomly selected in the same manner described above. The alternate must also complete an Affidavit of Eligibility, Liability Release, and Publicity Consent within 14 days of notification in order to claim the prize. The grand prize is non-transferable and may not be redeemed for cash, except that a winner who has previously purchased from Refloor may elect to receive a refund equal to double the amount previously paid to Refloor, up to a maximum of $25,000. No substitutions are permitted, except at Sponsor’s sole discretion.

TAXES

All applicable federal, state, and local taxes associated with acceptance and use of the grand prize are the sole responsibility of the grand prize winner. The grand prize winner may be required to complete an IRS Form W-9 and to submit any tax documentation requested by Sponsor.

LIMITATION OF LIABILITY

By participating in this promotion, each entrant agrees to release, discharge, and hold harmless Sponsor, its affiliates, franchisees, co-branded partners, subsidiaries, fulfillment agents, retailers, advertising and promotion agencies, and their respective officers, directors, employees, and agents from and against any and all claims, losses, damages, liabilities, or causes of action, whether known or unknown, arising out of, or related to, participation in this Sweepstakes or the acceptance, receipt, use, misuse, or possession of any prize. Refloor is not responsible for: lost, late, corrupted, or misdirected entries; technical errors; or acts beyond its control.

INTERNET ENTRIES

Sponsor reserves the right, in its sole discretion and without prior notice, to cancel, terminate, modify, or suspend this Sweepstakes or these Official Rules, in whole or in part, if it is unable to operate as planned due to causes including, but not limited to: computer viruses, bugs, tampering, unauthorized intervention, fraud, technical failures, or any other factors beyond Sponsor’s control that affect the administration, security, fairness, integrity, or proper conduct of this Sweepstakes. For internet entries, in the event of a dispute regarding the identity of an entrant or winner, the entry will be deemed to have been submitted by the Authorized Account Holder of the email address used to enter this Sweepstakes. The “Authorized Account Holder” means the natural person assigned to that email address by the Internet access provider, online service provider, or other organization (e.g., a business or educational institution) responsible for assigning email addresses for the domain associated with the submitted email address. Sponsor is not responsible for lost, late, corrupted, or misdirected entries resulting from technical or transmission failures.

PUBLICITY

By accepting the grand prize, the grand prize winner agrees to allow Sponsor to use their name, image, and likeness for advertising and publicity purposes without additional compensation, unless prohibited by law.

DISPUTE RESOLUTION

Except where prohibited, all disputes, claims, or controversies (each, a “Claim”) arising out of or relating to this Sweepstakes, these Official Rules, any prize awarded, any taxes due, or the interpretation, enforcement, or validity of this Dispute Resolution provision shall be resolved exclusively through binding arbitration before a single arbitrator administered by the American Arbitration Association (“AAA”) in accordance with its Consumer Arbitration Rules.

The arbitration shall be conducted in the judicial district where entrant resides, unless the parties mutually agree to a different location. Each entrant agrees that he or she will not assert a Claim on behalf of, or as a member of, any group or class. The findings of the arbitrator shall be final and binding on both parties.

Each party shall be responsible for its own filing fees, case administration fees, arbitrator compensation, and attorneys’ fees and costs, unless otherwise required by applicable law. This agreement to arbitrate, and any resulting award or judgment, shall be specifically enforceable under the prevailing law of any court having jurisdiction.

A notice of demand for arbitration must be filed with the AAA by the party asserting the Claim. The demand must be made within ninety (90) days after the Claim has arisen and in no event later than the applicable statute of limitations.

All arbitration proceedings, related filings, and any resulting award shall remain confidential between the parties and shall not be made public, except as required by law or to enforce an arbitration award.

If a court or arbitrator determines that the class action waiver is unenforceable as to any particular Claim, then that Claim shall be severed and must be brought in court, and all remaining Claims shall be resolved through binding arbitration as set forth above.

PRIVACY AND MARKETING CONSENT

By entering this Sweepstakes, entrant acknowledges and agrees to the collection and use of his or her personal information as described in Refloor’s Privacy Policy (https://refloor.com/privacy-policy/), which governs how personal information is collected, used, and disclosed in connection with this promotion.

By entering this Sweepstakes, entrant also consents to receive future marketing communications from Refloor. Such consent may be revoked at any time by emailing lifetimefloors@refloor.com.

WINNER LIST

For the grand prize winner’s name, mail a self-addressed, stamped envelope by January 31, 2026, to Refloor, 1960 Research Drive, Suite 300, Troy, MI 48083.

NOTICES

(a) By participating in this Sweepstakes, entrant agrees to comply fully with these Official Rules and acknowledges that Sponsor’s decisions regarding all aspects of this Sweepstakes—including eligibility, winner selection, and interpretation of these Official Rules—are final and binding.

(b) Sponsor shall be solely responsible for the collection, receipt, and processing of entries and the overall administration of this Sweepstakes.

(c) Sponsor reserves the right, in its sole discretion, to disqualify any individual it determines to be: (i) tampering with the entry process or the operation of the Sweepstakes or any related website; (ii) violating these Official Rules; or (iii) submitting entries through fraudulent means, including, but not limited to, the use of multiple email addresses or automated entry devices.

(d) Sponsor reserves the right, in its sole discretion and without prior notice, to cancel, terminate, modify, or suspend this Sweepstakes or these Official Rules, in whole or in part, at any time and for any reason.

(e) No waiver of any provision of these Official Rules shall constitute a waiver of any other provision or of that provision on any other occasion.

(f) If any provision of these Official Rules is found to be unenforceable, the remaining provisions shall remain in full force and effect.

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